Program Support Officer (RIMs)

About the job

The Programme Support Officer (RIMS) has the overall responsibility of leading on the coordination and implementation of the UNICEF/RIMS partnership, by conducting capacity-building with external partners and ensuring adequate technical support, feedback and improvement to RIMS, as well as supporting other partner-related tools for the RIMS project.

Your main duties and responsibilities will be:

Grant implementation and reporting

• Ensure the implementation of the UNICEF/RIMS partnership, including appropriate and timely spending of grant to achieve programme goals, grants reporting contributions, use and distribution of supplies and resources;
• Understand and follow up on activities and assess progress of implementation, provide solutions and report issues when needed,
• Assist in the development of timely, accurate and well-written donor reports and other reporting requirements of IM programming (incl. Donors’ reports and Activity info);
• Ensure that implementation of monitoring and evaluation tools and report on problems in the implementation of the programme;

Capacity building of partners

• Provide trainings and Training of Trainers (ToT) on RIMS to all UNICEF/RIMS partners
• Lead on the process of partners’ enrolment in RIMS – RIMS Needs Assessment, data sharing agreements, Data protection/PIM discussion, organise and monitor training on system usage as well as data protection and sharing
• Lead on tailored capacity building on referral processes for each partner
• Coordinate and manage partners’ day to day follow up: partner usage of system, application of safeguards and personalised management of RIMS for each partner.
• Support with the development of new capacity building tools

Technical support

• Act as focal point for technical support of UNICEF/RIMS partners and coordinate necessary support with IM Team;
• Identify technical gaps in the programme and identify/implement solutions to meet these gaps;
• Support with any analysis-related activities of the project

Communication

• Support in the development of communication products on RIMS
• Lead on internal and external presentation of RIMS within the scope of the UNICEF/RIMS partnership

Monitoring & Evaluation

• Ensure achievements of targets towards donors’ requirements through coordination of the UNICEF/RIMS partnership (through the use of indicators performance trackers).
• Collect feedback from UNICEF/RIMS partner and contribute to the implementation of the feedback
• Contribute to the analysis of results, and guide IM staff and partner staff to use these results to enhance programme effectiveness and quality;

Other

• Any other duties as agreed with the RIMS Coordinator and Head of Programme

About you

To be successful in this role we expect you to have Bachelor degree in business management, Social Science, International Development or other related fields. Moreover, we also expect the following: 

Required

• 1-2 years of experience leading teams in a humanitarian context, preferably during an emergency.
• Experience facilitating technical trainings and workshops related to information management.
• Experience in coordination and partnerships with external stakeholders such as municipalities, employers, partner NGOs etc
• Prior experience in developing programme implementation workplans, and programme reporting
• Prior experience in developing communication material
• Excellent written and oral communication skills, effective in presentation and liaison with external parties.
• Strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
• Excellent interpersonal and problem-solving skills, creativity and flexibility
• Previous experience in developing analysis, and statistical figures.
• Personal qualities: Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well.
• Fluency in English and Arabic required
• High computer literacy

Desirable

• INGO experience in Protection Sector is preferred
• In this position, you are expected to demonstrate DRC’ five core competencies: 
• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

• Contract length: 1 year, pending donor approval.
• Band/Level: H 2
• Basic Salary: 1700 USD (based on years of experience)
• Duty Station: Beirut
• Start date: January 2020

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact [email protected]. 

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 26th of November 2019. 

For further information about the Danish Refugee Council, please consult our website drc.ngo.