Communication and Advocacy Manager

The Communication & Advocacy Manager will be the main contact focal point for all internal and external communications related to the Jafra Foundation.

Line manager: Executive Director

Supervise: Social Media Officer, Communication Officer, Media & Design officer

In direct cooperation with: Jafra Senior Management Team (Program Coordinator, Support Services Coordinator, Grants Coordinator)

Responsibility 1: Internal Communication

• Draft and release internal communication emails and documents as requested
• Develop a systematic approach and SOPs for internal communication
• Translate communications where necessary
• Collect, inspect and store photographs and potential promotional material and medias from the field
• Develop and update relevant policies shared with office and field staff
• Maintain positive relationships with staff in the field and guide on communications protocol and guidelines

Responsibility 2: External Communication

• Focal point for all the Jafra Foundation communications for partners, donors and all external stakeholders
• Develop a systematic approach for external communication
• Update and maintain a contact list of external stakeholders
• Draft Articles about the foundation’s work and situation of Palestinian camps and gatherings; liaise with national and international press to publish them
• Manage all social media accounts and boost Jafra’s visibility; seek new and innovative approach to communication channels
• Promote the Jafra Foundation mission in all external communications and maintain neutral on current affairs
• Develop and foster positive relationships with media outlets and individual journalists

Responsibility 3: Public Relations

• Actively seek networking opportunities to expand Jafra’s programs/funds and visibility
• Keep abreast of related events
• Develop and foster positive relationship with potential and current donors, partners and relevant stakeholders
• Follow up on new contacts made during networking and seek to develop relationships

Responsibility 4: Advocacy

• Develop Jafra’s Advocacy strategy in line with its mission and values
• Liaise with the humanitarian community and relevant stakeholders for joint advocacy opportunities
• Responsible for creating advocacy messages and campaigns

Others: Reporting and Information Collation

• Draft and disseminate the monthly newsletter for relevant stakeholders
• Collate, report upon and present monthly/annual information about programming
• Collate success stories from the field
• Develop promotional material such as organizational profile relevant to Jafra Foundation
• Constantly revise and develop the communication strategy

Profile required:

• At least Bachelor’s degree; preferably in media, journalism, public relations or any other related field
• At least 2 year of practical experience in communication & advocacy with an NGO, preferably in the Syrian context;
• At least 2 year in a role requiring spoken and written communication

Professional and Personal skills:

• Excellent communication and interpersonal skills
• Well-developed knowledge of situational context
• Ability to create and maintain positive relationships
• Ability to draft and edit information professionally
• Confidence in multi-tasking
• Good level of proficiency in Microsoft Office and social media tools
• Professionally presented
• Strategically driven
• High level of initiative and ability to work independently
• Ability to work under pressure
• Maintain up-to-date knowledge of relevant media reports/social media trends

• Remuneration: $1900 - $2300 (depending on experience)
• Starting date: late November 2018