Admin support /Receptionist.
Description:
Under Skoun’s working contract.
This position, in cooperation with the Community Mental Health and Substance Use team, will have the following main responsibilities:
Job summary:
- Welcome patients
- Receive referrals and answer the calls
- Focal person for all appointments (CM, psychiatrist and therapist)
- Managing the waiting area space
- Coordinate with the team: CMH supervisor, nurse, case managers, psychiatrist and therapists.
- Perform other duties if required
Tasks and duties:
- Welcome patients
- Welcoming the persons for their appointments or walk in patients and visitors of the center.
- Explaining the service of the center for any person from the community interested who reach out the center.
- Receive referrals and answer calls
- Receiving the people referred by the hospital, PHCs and any other organizations (by email, verbally, phone)
- Screen the case
- Explaining the services
- Orienting the person for external services if needed
- Focal person of all the appointments
- Keeping the data of the daily schedule of each specialist
- Arranging appointments: clear the data daily
- Maintaining schedules and calendars of the staff
- Manage the waiting area space:
- Paying attention to details and multitask
- Operating center equipment
- Handling logistical arrangements of meetings / conference/ visits
- Coordinate with the MH team:
- Coordinating with CMHSU supervisor to manage the referrals and appointments
- Attending meetings with the team when needed
- Participating to trainings
- In case of absent or leave, handover to CMHSU supervisor that will manage the receptionist tasks
NOTE:
Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.
Last modified:
08 Mar, 2019
Intervention Sector(s):
Mental Health
Application Deadline:
Thursday, 21 March 2019
Contract Type:
Full Time
Period of Employment:
1 year renewable
Salary
N/A
Salary Range:
800 to 1200 (USD)
Education Degree:
Bachelor Degree
Education Degree Details:
Bachelor degree in Public health, social work, education or Law.
Experience Requirements:
1 to 2 years
Arabic Language:
Fluent
English Language:
Fluent
French Language:
Fluent
Country/City:
- Lebanon
- Baalbek-Hermel