Case Management Officer - North
Kindly apply online using this link: Case Management Officer - North
Please note that only applications received through the above link will be accepted and applications received by emails will not be considered.
Save the Children does not charge a fee at any stage of the recruitment process.
ROLE PURPOSE:
The Case Management Officer will support the implementation and monitoring of case management work under different grants. He/ She will be responsible of managing a team of case workers, ensuring proper coordination with the other case management implementing agencies and delivering timely qualitative reports.
CHILD SAFEGUARDING:
Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people.
SCOPE OF ROLE:
Reports to: Child Protection Program Manager
Staff directly reporting to this post: Case Workers
KEY AREAS OF ACCOUNTABILITY:
Establishment and management of the Case Management Programme
- In collaboration with the Child Protection Manager and other CP staff, ensure proper coordination between the PSS activities implemented and the case management work.
- Organize and implement trainings on referral and case management when needed.
- Supervise and coach case workers on the identification, assessment, documentation, referral (to relevant services) and follow-up of at-risk children and families (Case Management).
- Conduct alone and / or support the case workers in family visits if necessary.
- Ensure that case workers respect confidentiality and follow ethical guidelines.
- Document and report the cases closed.
- Ensure that files, registers and computer databases are stored confidentially and are used in an appropriate and correct manner.
Overall Management and Coordination
- Submit reports concerning implemented outreach activities and overview on the case management.
- Participate in weekly coordination meetings with other CP local and international actors.
- Ensure constant and transparent communication and collaboration with relevant community structures and community leaders.
- Document best case practices and case studies.
- Share information on field-level successes and challenges with the Child Protection Manager.
- Partnership Management:
Monitor and supervise the implementing local partner.
Coaching and Capacity building for partners staff.
Join field visits with partner's caseworkers.
Reporting
QUALIFICATIONS AND EXPERIENCE:
- Degree social work or related social studies.
- Extensive work experience of working directly in case management and social work.
- Experience of having worked in NGOs or in an emergency context.
- Excellent communication skills.
- Experience in project management and supervision of staff (Desirable).
- Ability to write weekly and monthly reports.
- Fluency in written and spoken Arabic, and either English or French.
- Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches.
COMPETENCIES:
Leading and inspiring others: Demonstrates leadership in all our work, role models our values, and articulates a compelling vision to inspire others to achieve our goals for children.
Developing self and others: Invests time and energy to actively develop self and others to help realise their full potential, and to build the organisation’s capability for the future.
Problem solving and decision making: Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organisation and making appropriate judgements.
Innovating and Adapting: Develops and implements innovative solutions to adapt and succeed in an ever-changing, uncertain work and global environment.
Working effectively with others: Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives; knows when to lead and when to follow and how to ensure effective cross-boundary working.
Networking: Builds and uses sustainable relationships and networks.
NOTE:
Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.
- Lebanon
- Aakkar