Requires a Cover Letter?: 
Application Submissions Guideline: 

Kindly send your CV  to the e-mail: , mentioning the job title in the subject "IT Officer"

Contact Person Name: 
Sally Fakih
Contact Person Position: 
Human Resources Officer
Contact Person Email: 

1. Role and Responsibilities:


- Data management and security:

  • Participates in the design, selection and implementation of technical solutions for data storage, sharing and security at mission level, in coordination with field and HQ teams

  • Installs, configures and manages the NAS, verifies that the system is functioning properly

  • Supervises the data backup and data security procedures at mission level and ensures required technical means (hardware, antivirus, networks) are available and operational

  • For the coordination office:

  •  Is responsible for the implementation of the data backup procedure, through regular reminders and verifications with all departments

  • Ensures all computers use an updated antivirus as per PU-AMI standards

  • Once the mission migration to office 365 is completed, supports users in getting started with office 365 tools.

  • Checks that each user has a correct configuration of OneDrive for their local data backup.

  • Configures correctly the routers to secure each base environment

  • Reports any issue or breach of data security procedures.

- IT management procedures:

  • Drafts procedures  and defines standards for IT management at mission level (data backup and security, configuration standards, users guidelines and rules…) in coordination with LogCo and HQ technical referent

  • Supports the implementation of procedures and standards at mission level, through trainings, guidelines sharing and regular visits to field offices

  • Monitors the implementation and compliance to IT management procedures at mission level and reports any issue

- IT park and maintenance:

  • Receives requests and provides technical support to field teams for maintenance of IT equipment, either through internal or external solutions

  • Followsup on the condition and capacity of the IT park at mission level, consolidates needs for maintenance, replacement and procurement, and reports them to the Logistics Coordinator

  • Provides support for purchases of IT equipment (needs definition, specifications, evaluation of offers)

  • For coordination office, is responsible for the maintenance of all IT equipment

  • Windows server and access management

  - Emails management:

  • Is the focal point at mission level for all issues related to email addresses management: receives requests, coordinates with HQ, and followsup for all addition or configuration of email addresses

  • Followsup all email addresses setup and access information at mission level, and ensures confidentiality of this information as per PU-AMI standards.

- Internet provision

  • For coordination office, is the focal point for the configuration of the internet provision setup, receives any requests or complaints and liaises with the supplier to solve them
  • Monitors the reliability and efficiency of internet provision services and equipment for all PUAMI offices and GHs in Lebanon
  • Provides technical feedback on alternative internet provision options available, and supports the selection process



  • Draft procedures and standards for IT management at mission level and ensure implementation and followup
  • Migration to Office 365 configuration for all mission, in coordination with HQ
  • Identify maintenance needs and solutions at mission level


3. Mandatory requirements

  • Language skills: Fluent in Arabic and English (spoken, read, written)
  • Education degree: University degree in  computer science.
  • Work experience: minimum 2 years’ experience in IT and system support
  • Knowledge and skills: Good knowledge  of Microsoft Windows Server (AD, DNS, TCP/IP, GPO), router and firewall configuration, Microsoft Office, Office 365 knowledge.
  • Computer Languages:  VBA, VBScript
  • Other: Valid driving license (minimum 1 year)


4. assets:



  • Work in relief

Transversals skills:

  • Honest and trustworthy
  • Reliable, rigorous and well organized
  • Able and willing to learn to extend his/her scope of work
  • Able to manage priorities, take initiatives and work without constant supervision
  • Motivated and dedicated to his/her job
Last modified: 
06 Dec, 2018
Intervention Sector(s):
Application Deadline:
Sunday, 6 January 2019
Contract Type:
Full Time
Period of Employment
6 months (Renewable based on funds and performance)
Job Location
Working Area
Coordination Office
Salary Range:
1200 to 1500 (USD)
Education Degree:
Bachelor Degree
Education Degree Details:
University degree in computer science.
Experience Requirements:
2 to 3 years
Arabic Language:
English Language:
French Language: