INFORMATION MANAGEMENT OFFICER

Première Urgence - Aide Médicale Internationale (PU-AMI) is a non-profit, non-political and non religious humanitarian NGO. Its objective is to bring about a global response to the basic needs of populations suffering from acute humanitarian crisis and to allow them to recover their autonomy and dignity. In close respect to humanitarian principles, PU-AMI promotes humanitarian access and dialogue with all components of the civil society in Lebanon, and delivers assistance based on the needs, regardless of religion, politic, ethnic matters.  

Today, PU-AMI is intervening in 21 countries in Africa, the Near East, Caucasus, Asia and the Caribbean to cover the needs of populations affected by conflict, natural disasters or economic crises.

PU-AMI in Lebanon has been implementing emergency and recovery projects in Water, Sanitation and Hygiene, in Shelter Rehabilitation, Health and in Livelihood Recovery sectors.

SUPERVISION

Under the direct supervision of HIS TEAM LEADER under the technical supervision Information Management Advisor (IMA)under the overall supervision FIELD COORDINATOR in supervision of NA

OVERALL MISSION

1. GENERAL OBJECTIVE

Under the supervision of the HIS Team Leader and the technical support of the IMA, the Information Management Officer will be responsible for management of all MEAL data, production of supportive analysis by way of charts and graphs for reporting, tools design, data centralization, managing ODK systems and leading the overall development of the information management systems in line with the IMA strategy and MEAL vision.

• RESPONSABILITIES AND TASKS

 ROLES AND RESPONSABILITIES  

• MEAL: She/he will work integrated within the Health department providing support to staff through managing data, assuring quality and producing analysis. 
• Strategy: She/he will support the development of the IMA led strategy at base level.
• Safety and Security: She/he will assist in following safety and security rules on base and will transmit all safety and security information to the HIS TL.

SPECIFIC OBJECTIVES AND LINKED ACTIVITIES

1. Information Management

• Manage data systems according to internal protocols and strategy development;
• Develop additional data platforms under guidance from the IMA and as needed;
• Collect MEAL data in a logical and coherent system that can be readily archived;
• Ensure targeting databases are harmonised and constantly updated;
• Provide a second and final quality check and data cleaning stage to ensure that data is of usable quality for the HIS TL;
• Provide data analysis reporting following extraction templates or when needed based on Manager requests;
• Provide information to field teams directly for specific limited information requests (beneficiary details, location codes, assistance records etc);
• Produce other documentation (ad hoc) required by the field teams on request from Team Leaders/Managers;
• Translate data from Arabic into English (if needed).

1. Information Management Systems Development

• Support the roll-out and development of new databases and processes (led by IMA), by providing quality feedback on their utility/impact and suggest improvements where needed;
• Suggest and implement improvements to Information Management processes in order to increase accuracy and/or simplify / streamline activities;
• Provide technical input to new database development (with agreement of Manager and IMA).

1. Archiving

• Archive documents and data correctly according to internal SoPs;  
• Ensure proper and regular back-up of data using agreed tools and SOP (in coordination with Manager and IMA).

1. Internal and external reporting

1. Provide regular internal reporting on activities according to PU-AMI internal tools for the purposes of internal monitoring, donor reporting and coordination reporting (Activity Info, RAIS) or as needed (to be decided with Manager);
2. Prepare additional internal/external reports as needed;
3. Provide information needed for data analysis;
4. Produce high quality and timely information for proposals and reports when requested;

1. IT Support

• Ensure the hardware in the department is maintained properly and has the correct software installed for the department needs;
• Provide IT support at a base level, trouble-shooting problems with software and databases (excluding hardware faults); 
• Report ongoing/unsolved IT problems to Project Manager.

1. MAIN PRIORITIES OF THE DEPARTMENT  

• Provide basic analysis/graphics according to the extraction templates
• Providing feedback and contribution to IMA led database development
• Support the field teams in their IT applications including ODK
• Implement strategic developments related to IM within the unit led by the IMA

QUALIFICATIONS

MANDATORY REQUIREMENTS

• Language Skills: Fluent in English and Arabic, (speaking/reading/writing).
• Education Degree: University degree or Technical diploma in an Information Management/ Computing related field.
• Work experience: At least 2 years of experience in Information Management preferably with humanitarian organizations / NGOs.
• Computer Skills :
  • Excellent knowledge in Data Manipulation and Report generation, preferably with MS Access.
  • Solid knowledge in data processing using MS Excel, and mail merge with MS Word.
  • Good experience in Data presentation/visualization in a well-structured, organized, and clear format using visual tools, especially charts.
  • Very good typing skills.

ASSETS

• Other  knowledge: Acquaintance with INGO' rules, procedures and regulations
• Interest : Work in relief, interest for refugees issues
• Transversal skills
  • Well organized and attention to details;
  • Reliable and rigorous;
  • Ability to analyse and suggest improvement;
  • Autonomy, neutrality, hard worker;
  • Able to manage stress and pressure;