COMMUNITY HEALTH ZONAL SUPERVISOR

RESPONSABILITIES AND TASKS

Activities implementation

• Conducts meetings with stakeholders, where he/she introduces PU-AMI and its services, and builds strong relationship with them for future collaborative work
• Ensures that the Community Health Workers have the necessary information on the referral systems and provided services within PU-AMI and other stakeholders
• Follows up on the referrals done to other stakeholders and reports them back to the Community Health Zonal Supervisors in the bases

Team Management

• Follows up with the Community Health Zonal Supervisors regarding the planned work between the community team and stakeholders
• Ensures coordination with PU-AMI Staff and stakeholders concerning community intervention activities
• Continuously collects feedback from Community Health Supervisors and Community Health Workers
• Supports Community Health Zonal Supervisors in trainings to the CHWs and covering their long leaves (vacations, etc…) – that is supervision of CHWs in the field, preparing campaigns, reporting, collecting feedback from the CHWs, referrals’ follow-ups, etc…

Logistic & Administration

• Defines the needs in materials and tools required to conduct trainings, health campaigns and outreach activities
• Organizes and coordinates training sessions: venue, attendees, and support materials

Reporting & Data collection

• Responsible for the compilation of the reports on a regular basis and submitting of it to the line manager
• Reports immediately any difficulty or challenges to the direct line manager
• Prepares and fills in the Mapping and Networking database. The database needs to be updated on a regular basis
• Reports back to the CHM in the bases the Positive Referrals done to other stakeholders

specific objective and linked activities

• Provides trainings and capacity building to Community Health Workers
• Directly reports any difficulties or delays in the implementation of activities

The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.

PRIORITIES OF THE DEPARTMENT

• understands the host community and the status of the Syrian refugees distribution and context
• provides consolidated and quality reports on a weekly, monthly and compile monthly and annual reports or any ad hoc requested data
• provides continuous feedback to the staff and on line superior on challenges, lessons learnt for continuous improvement on better health care at community level

Mandatory Requirements 

• Language skills: Fluent in English and Arabic
• Education degree: University - level in health field --qualification in public health or related field an asset
• Work experience: Proven experience working in NGOs
• Knowledge and skills:
  1. Good knowledge of  Lebanon governorates geography, willing to travel a lot locally
  2. Excellent experience in conducting trainings and monitoring teams
  3. Excellent communication (especially in public) and diplomacy skills to manage relationship in potentially tense situations
  4. Literacy in reporting, experience in conducting surveys
• Computer skills: Excellent knowledge of the MS office software including Word, Excel, Outlook
• Other: Valid driving license (1 year minimum) – driving on a regular basis to meet stakeholders in different areas in Lebanon – covering North, South, Mount Lebanon, and Beirut

Assets

Interests:

Work in relief, interest for social issues 

Transversals skills:

Strong motivation to help people in need

Conflict resolution and diplomacy experience

Ability to adapt or change priorities according to the changing situation within a mission or the organization itself

Understanding of the political situation in the area

Ability to analyze and suggest improvements of the activities

Well organized and hard worker

Able to manage stress and pressure

Understanding of the context of the area

Reliability

Neutrality