Field Research Coordinator

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes shall guide our actions and relationships. 

1. Role Summary:

The Cash Monitoring, Evaluation, Accountability, and Learning Organisational Network (CAMEALEON), created by the Norwegian Refugee Council (NRC) in consortium with Oxfam and Solidarités International (SI) aims to reinforce the quality, value for money and accountability of multi-purpose cash programming for 23K households in Lebanon and inform cash programming globally. To this end, CAMEALEAON will engage the following as implementing partners: the (1) American University of Beirut (AUB); (2) Overseas Development Institute (ODI); and (3) Cash Learning Partnership (CaLP).

The Field Research Coordinator will be responsible for community engagement through coordination with local actors, (L)NGOs, UN agencies and sector working groups; field level data collection and beneficiary engagement; and by supporting partner field research. This role and the team it manages is the primary mechanism for community consultation in order to collect feedback and evidence to inform CAMEALEON’s analysis and to make recommendations to the Steering Committee. 

Generic Responsibilities:

1. Line manage all related project staff
2. Coordinate and implement the CAMEALEON project according to strategy, proposals and plans
3. Ensure adherence to NRC policies and donor requirements
4. Develop annual activity and work plans
5. Supervise, train and develop the field team
6. Promote and share ideas for improvement and necessary changes in the activities
7. Cooperate with relevant partners and local authorities
8. Organize trainings for the field team, relevant partners and beneficiaries
9. Provide regular activity and monitoring reports, and as required
10. Ensure that all related activities are implemented within  NRC’s Protection mainstreaming guidelines and reports any breaches/concerns to the line manager and/or focal point for proper action
11. Ensure that all protection related detected cases are referred to the concerned referral focal point and to the related Protection Coordinator

Specific Responsibilities:

1. Provide support, guidance, and serve as focal point during project planning and reporting
2. Support partners to conduct field research, such as with field coordination of data collection activities
3. Collect feedback on multi-purpose cash programme (e.g., key informant interviews, focus group discussion, market monitoring, and visits to beneficiary sites)
4. Build relationships with cash actors and protection teams across the Bekaa, North, and South areas
5. Attend Basic Assistance and other sector coordination meetings as relevant (e.g. protection)
6. Identify and monitor risks, constraints, technical issues and escalate issues related to cash based on evaluations, field visits and periodic reports for timely leadership action
7. Keep Beirut-based team informed and updated on activities, trends, and beneficiary feedback

Critical Interfaces:

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• CAMEALEON Beirut Team
• Protection Focal Points and Coordinator
• Relevant Partners, Authorities, Cash Actors, and other relevant external parties

1. Competencies:

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

 1. Professional Competencies:

Generic professional competencies for this position:

• Bachelor degree in a relevant field
• Proficient in Microsoft Office Applications including Excel, Word, and PowerPoint
• Minimum 3 years of experience in working with communities in a humanitarian or development contexts
• Strong communication, coordination, representative and interpersonal skills (verbal and written)
• Commitment to a rights-based approach, gender equality and protection
• Previous experience from working in complex contexts
• Ability to mediate in high-stress scenarios with competing interests
• Experience managing teams and working in team settings
• Fluency in English and Arabic, both written and spoken

Context/Specific skills, knowledge and experience:

• Good knowledge of developing and implementing monitoring systems to track the effectiveness of programmes
• Experience working with cash-based assistance is desirable
• Experience in building the capacity of the team internally
• Experience in using participatory research and assessment methodologies
• Good understanding of protection and protection mainstreaming
• Demonstrated ability to write clear and concise reports in English
• Excellent understanding of local context

2. Behavioral Competencies:

These are personal qualities that influence how successful people are in their job. The following are essential for this position:

• Planning and delivering results
• Influencing
• Managing performance and development
• Empowering and building trust
• Communicating with impact and respect
• Handling insecure environments