Program Coordinator (Applications will only be accepted if submitted through the link provided)

Requires a Cover Letter?: 
no
Application Submissions Guideline: 

Applications will only be accepted if submitted online, through the URL link provided

Contact Person Email: 
Description: 

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

Mercy Corps program addresses a large array of needs and gaps, going from urban and peri-urban scale projects to community level interventions, addressing food, livelihoods, protection and NFI needs. The program will be implemented through local and/or regional partner NGOs and will be managed remotely from the Beirut office, Lebanon.

General Position Summary

The Program Coordinator’s role is to support the management of a large multi-sectoral humanitarian program. Under the direct supervision of the Program Manager, the Program Coordinator is responsible for coordinating and assisting NFI, food, and livelihoods interventions through partner organizations in the program areas. The position holder will work closely with implementing partners to ensure successful implementation of the program. The position also involves understanding how the collection of partner projects fits within Mercy Corps’ grant and Mercy Corps’ wider strategy, with support and guidance from the Program Manager. The position encompasses a wide range of project activities, including planning and coordination of high-quality interventions, monitoring and verification of activities, supporting budget and proposal development at partner and donor level, collating information collected from partners, reporting to donors, arranging trainings with partners and mentoring and coaching of specific partner staff members where appropriate.

Relevant technical sectors the Program Coordinator will be involved in include but are not limited to: Non-Food Items; Food; Livelihoods; and Protection.

The position holder will work closely with the Program Manager, who will seek to expand the skills of the Program Coordinator and delegate more responsibility during the duration of the contract Essential Job Responsibilities.

Strategy & Vision
  • Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
  • Set direction by prioritizing and organizing actions & resources to achieve objectives.
Program Management
  • Oversee projects startup and ongoing projects management. 
  • Ensure that projects implementation is responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
  • Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
  • Develop partners’ MoUs and contracts & oversee a training program for partners.
  • Support in the develop program implementation strategies, including partnership frameworks, beneficiary targeting and distribution process as well as livelihoods activities and capacity building of partners.
  • Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
  • Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
  • Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
  • Fulfill Mercy Corps’ Program Management Minimum Standards.
  • Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiaries accountability standards.
  • Ensure that the program targets and schedules are met. This includes being responsible for the quality of periodical reports/updates and grants tracking system by ensuring that program records are kept up to date.
  • Provide recommendations to the Program Manager on projects to fund..
  • Closely supervise the implementation of partner activities from the design phase through to implementation and close out.
  • Pay close attention to issues, trends or concerns that arise from partner reports, updates and meetings. Alert the Program Manager of these on a regular basis and offer possible solutions.
  • Maintain positive and professional working relationship with partners as their primary focal point. Be responsive to their needs and challenges and report to Program Manager as necessary.
  • Organize and participate in the facilitation of meetings/workshops/trainings to help increase the capacity of local staff and implementing partners in planning and implementation of emergency response programs. Provide specific coaching and mentoring to local partners, maintaining a consistent approach with other team members.
  • Maintain well-organized and consistent filing system and tracking system for all project documentation and information.
Team Management
  • Supervise program officers and develop their capacity and understanding of their roles and assist with career development.
  • Assist team members with information, tools and resources to improve performance & reach objectives.
  • Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Hire, orient and lead team members as necessary.
Finance & Compliance Management
  • Ensure compliance with donor and Mercy Corps regulations.
  • Coordinate internally with finance, compliance, humanitarian access and program development teams, ensuring a consistent approach to project design, implementation, and close-out.
Organizational Learning 
  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
  • Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

KNOWLEDGE AND EXPERIENCE:

  1. University Degree or Higher in a field relating to humanitarian and development aid, food security, and/or livelihoods.
  2. 3-5 years of experience working in Non-Governmental Organization, ideally focused on humanitarian relief.
  3. Desired demonstrated expertise in implementation of livelihoods, NFI and Food distributions and other relevant projects.
  4. Demonstrated experience in emergency response programming in highly insecure environments.
  5. Demonstrated experience in working with implementing partners. Remote Partnership Management is an asset.
  6. Demonstrated capacity to collaborate closely with INGOs, national NGOs and Community Based Organizations.
  7. Good organizational and project management and coordination skills.
  8. Proven ability to work cooperatively with colleagues from other departments in a team environment, and to lead a diverse group of people.
  9. Understanding of participatory methodologies for project design, implementation and evaluation.
  10. Working understanding of procurement, administration and finance systems.
  11. Demonstrated familiarity with the MS Office software (i.e., Word, Excel, and PowerPoint) is required.
  12. Show great initiative and be able to work well in a team and independently.
  13. Demonstrate knowledge of the Middle East context and understands project needs.
  14. Commitment to high level of confidentiality with sensitive information.
  15. Arabic and English language written and spoken is essential.

Supervisory Responsibility

Program officers

Accountability

Reports Directly To: Program manager

Works Directly With: All Mercy Corps department and staff as well as staff from partner(s) organizations

Success Factors

The successful candidate will have proven experience working effectively and respectfully with NGOs and CBO representatives, and will have effective verbal and written communication as well as multi-tasking, organizational, and prioritization skills. S/he will have demonstrated attention to detail, ability to follow procedures, meet deadlines, and work independently and cooperatively with team members. S/he should have excellent coordination skills, the ability to manage multiple deadlines and show initiative to improve program implementation. Sensitivity to multi-cultural humanitarian and development work and ability to train and facilitate dialogue among a diverse group of individuals with various skill sets and working styles are all critical. An ability to creatively solve problems, juggle multiple priorities under tight deadlines, and to calmly and diplomatically deal with unexpected and sudden events impacting program operations are also essential.

Mercy Corps Team members represent the agency both during and outside of work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures and values at all times and venues, in such a manner as to bring positive recognition to Mercy Corps and to not endanger Mercy Corps’ humanitarian mission.

Expired

NOTE:

Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.

Last modified: 
13 May, 2020
Intervention Sector(s):
Development
Application Deadline:
Wednesday, 27 May 2020
Contract Type:
Full Time
Period of Employment:
N/A
Salary
N/A
Salary Range:
2000 to 2500 (USD)
Education Degree:
Bachelor Degree
Education Degree Details:
Experience Requirements:
3 to 5 years
Arabic Language:
Fluent
English Language:
Fluent
French Language:
None
Country/City: 
  • Lebanon
randomness