Requires a Cover Letter?: 
yes
Application Submissions Guideline: 

Interested candidates should send their CV along with a cover letter to [email protected] , with the job title IM/IT Officer-Beirut in the email subject. Applications received after the closing date will not be considered and only shortlisted candidates will be contacted.

Contact Person Name: 
Yvonne Jafffane
Contact Person Position: 
HRO
Contact Person Email: 
Description: 

Major Duties and Responsibilities

IM

  • Manage data collected by Medair, which includes processing, verification, validation, analysis and maintaining the databases,
  • Participate in the development, implementation and review of information management needs and solutions.
  • Update maintain and support with Qlik/other dashboards when needed.
  • Create and maintain surveys using ODK/Survey123
  • Identify gaps and technical needs and come up with solutions for these challenges
  • Creation and support of IM tools
  • Take part as a member of the IM Task Force at Medair with the responsibilities that it entitles
  • Support in training for Medair teams, partners or different NGOs as needed.

ICT Technical Support

  • General ICT
    • Ensure the basic technology systems are in place and operational.
    • Maintenance of the ICT Helpdesk to track and assist all staff with ICT requests and needs.
    • Documentation of all ICT systems, updates, and support decisions and records with file notes.
    • Supporting the adjustment and enforcement of Medair ICT and Data Protection Policies.
  • ICT Equipment
    • Install, configure, maintain, repair, and trouble shoot all ICT EQ: computers, tablets, phones, printers, routers, UPS, etc.
    • Support logistics on the repair and diagnostics of ICT EQ including EQ health checklist, damage reports, repair forms, and EQ spot checks.
    • Ensure the back-ups of all ICT EQ on a regular basis.
  • Software
    • Provide software and system troubleshooting and support.
    • Install, maintain, troubleshoot, and update operating systems and user applications.
  • Network
    • Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure.
  • User Maintenance
    • Ensure computer is set up prior to new hire start date and any related moves.
    • Request and setup new user accounts
    • Troubleshoot, and repair user accounts and email accounts, assist in resetting passwords

Communication

  • Receive and process data from Medair teams and other NGOs
  • Communicate issues with data to Medair teams and other NGOs
  • Communicate implementation problems or issues to Project Manager
  • Follow up and send reminders of deadlines for different health centers

Teamwork

  • Work where required to help the various activities carried out by Medair Office
Expired

NOTE:

Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.

Last modified: 
11 Sep, 2020
Intervention Sector(s):
Coordination & Information management, Refugees, Science & Technology
Application Deadline:
Wednesday, 16 September 2020
Contract Type:
Full Time
Period of Employment:
3 months with possibility of renewal depending on performance and fund.
Salary
N/A
Salary Range:
1200 to 1500 (USD)
Education Degree:
Bachelor Degree
Education Degree Details:
Bachelor in Computer Sciences, Telecom, Computer engineering or related subjects. Understanding of Data collection principles. Interest in Social work. Knowledge of DHIS2.
Experience Requirements:
2 to 3 years
Arabic Language:
Very Good
English Language:
Excellent
French Language:
None
Country/City: 
  • Lebanon
  • Beirut
  • Beirut