Computer Literacy Trainer - Wadi Khaled

Requires a Cover Letter?: 
Application Submissions Guideline: 

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Please submit your application before January18, 2019 on

Only short-listed candidates will be contacted.

Applications by email will NOT be considered.

Contact Person Email: 

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and is at work in over 40 countries.  In response to the influx of Syrian refugees in Lebanon, the IRC generates economic opportunities for vulnerable refugees and host communities, through its Economic Recovery and Development Program. The objective of the program is to assist vulnerable households in the most affected areas of Akkar, Mount Lebanon, and Tripoli in meeting their essential needs and increasing their self-reliance; this is expected to ultimately lessen the use of negative coping strategies for survival.

The majority of host and refugee youths in Lebanon face barriers to accessing employment and are offered few skills-building opportunities as an alternative. These youths need a safe learning space that will equip them with tools to tackle these challenges and eventually earn income, thereby helping them to rebuild their self-confidence.

The training described below focuses on learning Basic Computer Literacy.  Computer literacy nowadays is a requirement to large and small businesses alike; therefore it is vital for jobseekers to learn and enhance their computer skills.

The need for a computer skills training was requested by several jobseekers of the IRC’s livelihoods centre.  By the end of this training, participants will acquire the essential soft skills needed in the workplace. Based on the above, this training is proposed for youth Lebanese residents and refugees living in the Wadi Khaled region.

  1. Learning Objectives and Delivery Methodology

The Basic Computer training targets mainly Absolute beginners in Computer who are considered as learners who have had no or very little computer knowledge.

By the end of the 84 training hours, trainees should be able to:

The 16 participants will be organized in one training group equally divided between Lebanese and Syrian females.

  1. Indicative Contents of the Training

The topics covered throughout the Training should include:

  • Introduction to the computer
    1. Basic components of a computer (monitor, CPU, storage, etc.)
    2. Keyboard vs. mouse
    3. Desktop vs. laptop
    4. Activity:  power off/on computers
  • Introduction to Windows
    1. Desktop (icons, Start button, taskbar)
    2. Cursor/mouse
    3. Activity:  click & drag desktop icons
    4. Programs (3 ways to start programs (icon, Start, All Programs))
  • Typing
  • Windows Navigation
    1. Window features (minimize, resize, exit, click & drag)
    2. Menu bar (drop down arrow)
    3. Tool bar (icons) (roll cursor over to ID)
    4. Scrolling
    5. Multiple ways to do same thing (menu, icon, keyboard)
  • Word
    1. How to open Word (icon, Start menu, All Programs)
    2. What is a “document”
    3. Using cursor with text (how to position, different types of cursor)
    4. Review menu bar and tool bar
    5. Using keyboard with text (arrows, backspace, delete, tab, shift, space, enter keys)
    6. Highlighting text (click & drag, full line from margin, edit/select all)
    7. Requirement to highlight text for formatting commands
    8. Formatting commands (Bold/Italicize/Underline, show as “on/off” icons)
    9. Font size, Font type (review drop down arrow)
    10. Text color, Text highlight (review drop down arrow)
    11. Alignment (left, center, right)          
    12. Undo/Redo
    13. Spell check (by the word, by the document)
    14. Find/replace
    15. Bullets/numbers
    16. Review Windows Navigation (lesson 6)
    17. Copy/cut/paste
  • Excel
    1. Introduction to excel (cells, row, column )
    2. Tables
    3. Basic excel formulas
  • Windows File Management
    1. Options for storage (internal drive, flash drive, CD/DVD)
    2. Introduce Flash Drive
    3. Files and Folders
    4. My Computer
    5. Save As, Save and Exit without changes
  • Internet Navigation
    1. What is the Internet
    2. What is a Web Browser
    3. Links and navigation bars
    4. Back & forward arrow buttons, home button
    5. Address bar (how to use the website address/URL in the address bar)
  • Internet Search
    1. How to start a web browser (Mozilla Firefox or Internet Explorer
    2. Getting to Google (toolbars, search box, other Google features)
    3. Job search
    1. Open new email
    2. Send emails (attachment, text  ...)
  1. Period and location of training delivery

The training should be delivered to 16 female trainees over a period of 12 weeks consecutive from 09 February 2019 to 08 May 2019, and will last for 84 hours as a minimum.

The training should be delivered in Akkar – Wadi Khaled, Al Awade, Livelihoods center.

  1. Target audience and profile (age, literacy level)

The target group will consist of 16 trainees, Syrian and Lebanese females, who shall all be registered at the livelihoods center.

  • The training will be delivered to mixed groups (Syrian and Lebanese), in an attempt to promote social cohesion among the two communities.
  • Beneficiaries’ selection will be carried out by the livelihoods centre. The Contractor should meet the participants before the training and verify the suitability of the selected candidate trainees.

The criteria for selection will include:

  • Either Lebanese or Syrian nationals (other nationalities eligible for selection)
  • Interest and commitment to attend the whole training with an active participation
  • Already registered at the Livelihoods Centre.
  1. Pre- and post-training test requirements

The contractor will be entrusted with developing pre- and post-test questionnaires through which the level of knowledge and skills of the beneficiaries vis-à-vis the computer knowledge level will be rated. The pre-test and post-tests are the same questionnaire delivered before the training starts and after the last session. The contractor will be expected to collect the data, to analyze the results of the pre and post-test questionnaires and to document them in a “Technical Training Report” to be submitted one week after the last training session to IRC. The test will be reviewed and approved by the Life Skills Training team within the Livelihoods Center before being administered to the trainees.

  1. Arrangements Expected from Contractor

The contractor is expected to ensure the following:

  • Attend the entire contract period:
    •  The Training would run over 2 days of the week, with 3,5 hours per day, in the morning or after noon
    • The trainer would finalize the Training across a period of 12 weeks for a total of 84 hours.
  • Provide samples of Training books/material for distribution
  • Certification of graduation, based on attendance and learning (measured against an entry and exit test)

In addition to the above, kindly note the following:

  • The beneficiaries’ drop-out is to be taken into account. For this reason, the Contractor must make sure that trainees meet the basic requirements to meaningfully engage in the training.
  • Training hours must be decided in consultation with interested beneficiaries to maximize attendance and avoid drop outs; based on previous experience, IRC anticipates that selected candidates will be available to attend the training during the morning and afternoon.
  1. Expected Deliverables
  • One Basic Computer curriculum of the duration of 84 hours for the period of 12 weeks
  • A facilitator’s guide, including:
    • The training calendar with session titles;
    • The Facilitator’s Guide organized by training sessions describing:
      • Session topic
      • Learning objectives,
      • Duration of the session,
      • List of key contents and talking points,
      • Sequence of steps to deliver the session,
      • Required materials
    • The pre and post-training test questionnaires, to verify competences and learning
  • Attendance sheets of each training day
  • Delivery of the 24 training sessions of at least 3.5 hours each, over 12 weeks. In total, the Contractor will deliver 84 training hours over a period of 12 weeks.
  • A training report including the results of pre- and post-tests of each trainee with a baseline and an end-line score, and recommendations on areas for improvement. The template for the training report is in Annex 1.

Annex 1: Table of Contents of the Training Report

Table of Contents

1. General Training Overview

2. Training Objectives.

2.1 Learning Objectives Statement

2.2 Achieved Results.

3. Workshop Delivery.

3.1 Overview of the workshop Agenda and Activities Day By Day.

3.2 Training Materials.

3.3 Delivery Methodology. …………..

4. Participants’ Feedback.

4.1 Summary of Informal Daily Evaluations.

4.2 Summary of the Final Evaluation Results (using questionnaire)

5. Lessons Learnt and Remarks.

5.1 Remarks.

5.2 Recommendations for Future Trainings.

6. Participants and Learning Achievements.


I. Pre- and Post- Training Test (Questionnaire)

II.  The  Agenda of the course

III. Session plan.

IV. Participants’ Evaluation 

V. Findings of Participants’ Evaluation.

Last modified: 
11 Jan, 2019
Intervention Sector(s):
Application Deadline:
Friday, 18 January 2019
Contract Type:
Part Time
Period of Employment
Until June 8, 2019 with possibility of renewal
Job Location
Working Area
Wadi Khaled
Salary Range:
< 800 (USD)
Education Degree:
Bachelor Degree
Education Degree Details:
Experience Requirements:
1 to 2 years
Arabic Language:
English Language:
French Language: