Escort (On-call)- Tripoli
Please submit your application to [email protected] mentioning the position title in the subject line with a copy of your ID
III. Responsibilities and Accountabilities
- Assist refugees and migrants travelling under auspices of IOM on ground movements between the field and Beirut.
- Verify refugees’ and migrants’ identities upon embarkation based on the bus manifests received from the office.
- Distribute food to refugees at embarkation points, and report any discrepancies in breakfast packages.
- Act as IOM liaison at border, police or other check points to ensure smooth and safe passage.
- Coordinate arrival/departures to/from destination with the relevant focal point (RSM, VAC, MHAC, PDO, etc.).
- Attend to any special needs for refugees and other migrants, including medical cases and unaccompanied minors.
- When applicable, escort refugees to hotels for overnight accommodation, and assist with room allocations and needs at the hotel until check-out. Ensure refugees embark buses to next destination.
- Inform field team leader and relevant colleagues in the Beirut office immediately of any delays, no shows, incidents or other unforeseen circumstances.
- Provide general support to the operations department.
- Perform any other duties that may be assigned.
NOTE: Duties are usually performed starting at early hours and may include long working days and overnights.
IV. Competencies
The incumbent is expected to demonstrate the following technical and behavioural competencies
Behavioural
Accountability
- Accepts and gives constructive criticism
- Follows all relevant procedures, processes, and policies
- Monitors own work to correct errors
Client Orientation
- Identifies the immediate and peripheral clients of own work
- Establishes and maintains effective working relationships with clients
Continuous Learning
- Demonstrates interest in improving relevant skills
- Demonstrates interest in acquiring skills relevant to other functional areas
- Keeps abreast of developments in own professional area
Communication
- Actively shares relevant information
- Clearly communicates, and listens to feedback on, changing priorities and
procedures
Professionalism
- Masters subject matter related to responsibilities
- Identifies issues, opportunities, and risks central to responsibilities
- Incorporates gender-related needs, perspectives, and concerns, and
promotes equal gender participation
- Persistent, calm, and polite in the face of challenges and stress
- Treats all colleagues with respect and dignity
- Works effectively with people from different cultures by adapting to
relevant cultural contexts
Teamwork
- Actively contributes to an effective, collegial, and agreeable team
environment
- Contributes to, and follows team objectives
- Seeks input and feedback from others
- Actively supports and implements final group decisions
- Takes joint responsibility for team's work
Technical
- Delivers on set objectives in hardship situations
V. Education and Experience
- Secondary school diploma from an accredited educational institution with minimum three years of related experience in airline and logistics; or University degree with one year of related experience.
VI. Languages
Required
Arabic
English
Knowledge of French an advantage.
NOTE:
Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.
- Lebanon
- North Lebanon
- Tripoli
- Tripoli