Requires a Cover Letter?: 
Application Submissions Guideline: 

Please submit your application to [email protected] mentioning the position title in the subject line with a copy of your ID 

Contact Person Email: 

III. Responsibilities and Accountabilities

  1. Assist refugees and migrants travelling under auspices of IOM on ground movements between the field and Beirut.


  1. Verify refugees’ and migrants’ identities upon embarkation based on the bus manifests received from the office.  


  1. Distribute food to refugees at embarkation points, and report any discrepancies in breakfast packages.


  1. Act as IOM liaison at border, police or other check points to ensure smooth and safe passage.


  1. Coordinate arrival/departures to/from destination with the relevant focal point (RSM, VAC, MHAC, PDO, etc.).


  1. Attend to any special needs for refugees and other migrants, including medical cases and unaccompanied minors.


  1. When applicable, escort refugees to hotels for overnight accommodation, and assist with room allocations and needs at the hotel until check-out. Ensure refugees embark buses to next destination.


  1. Inform field team leader and relevant colleagues in the Beirut office immediately of any delays, no shows, incidents or other unforeseen circumstances.


  1. Provide general support to the operations department.


  1. Perform any other duties that may be assigned.


NOTE: Duties are usually performed starting at early hours and may include long working days and overnights.


IV. Competencies

The incumbent is expected to demonstrate the following technical and behavioural competencies



  • Accepts and gives constructive criticism
  • Follows all relevant procedures, processes, and policies
  • Monitors own work to correct errors

Client Orientation

  • Identifies the immediate and peripheral clients of own work
  • Establishes and maintains effective working relationships with clients

Continuous Learning

  • Demonstrates interest in improving relevant skills
  • Demonstrates interest in acquiring skills relevant to other functional areas
  • Keeps abreast of developments in own professional area


  • Actively shares relevant information
  • Clearly communicates, and listens to feedback on, changing priorities and



  • Masters subject matter related to responsibilities
  • Identifies issues, opportunities, and risks central to responsibilities
  • Incorporates gender-related needs, perspectives, and concerns, and

promotes equal gender participation

  • Persistent, calm, and polite in the face of challenges and stress
  • Treats all colleagues with respect and dignity
  • Works effectively with people from different cultures by adapting to

relevant cultural contexts


  • Actively contributes to an effective, collegial, and agreeable team


  • Contributes to, and follows team objectives
  • Seeks input and feedback from others
  • Actively supports and implements final group decisions
  • Takes joint responsibility for team's work



  • Delivers on set objectives in hardship situations



V. Education and Experience

  1. Secondary school diploma from an accredited educational institution with minimum three years of related experience in airline and logistics; or University degree with one year of related experience.


VI. Languages




Knowledge of French an advantage.


Last modified: 
27 Feb, 2020
Intervention Sector(s):
Displaced Population, Humanitarian & Development Financing, Migrant Workers
Application Deadline:
Friday, 6 March 2020
Contract Type:
Part Time
Period of Employment:
Salary Range:
800 to 1200 (USD)
Education Degree:
Technical Degree
Education Degree Details:
a) Secondary school diploma from an accredited educational institution with minimum three years of related experience in airline and logistics; or University degree with one year of related experience.
Experience Requirements:
3 to 5 years
Arabic Language:
English Language:
French Language:
  • Lebanon
  • North Lebanon
  • Tripoli
  • Tripoli