Protection Assistant –Case Worker CP

Requires a Cover Letter?: 
Application Submissions Guideline: 

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 18th of August 2020 (interviews will be on a rolling basis)

For further information about the Danish Refugee Council, please consult our website

Contact Person Name: 
Karim Mikati
Contact Person Position: 
HR Specialist
Contact Person Email: 

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home. 
The Danish Refugee Council was founded in Denmark in 1956

About the job

This position is responsible for providing case management to vulnerable boys, girls and their families who need psychosocial support and other services. Your main duties and responsibilities will be:

  • In compliance with best-practice and international standards in CP response, provide direct psychosocial support to vulnerable girls and boys. Case management services will include assessment of needs, development of an action plan for recovery, conducting referrals to relevant services, implementing the action plan and ensuring appropriate follow up and close the case when appropriate. The case management process should be implemented through a child-centered approach;
  • Provide age-appropriate counseling for vulnerable children through the implementation of tools developed to ensure the best interest of the child and provide age-appropriate qualitative psychosocial support in mobile and static safe spaces and child-friendly spaces including awareness and information sessions;
  • Provide Remote Case Management during COVID-19, by using the Interagency guidance note on Child Protection Case Management.
  • Store and file CP data ensuring the confidentiality of the information collected and the services provided according to the minimum standard; by using Primero Platform.
  • Prepare and submit weekly and monthly work plans in a timely manner for CP-GBV Case Management Officer’s validation;
  • Receive referrals from different agencies, follow up with an action plan and appropriate response to each case; and send referrals to different agencies according to the action plan developed with the child and his family;
  • Refer ALL children engaged in child labour or early marriage and their caregivers to focused PSS programs and flag all high risk cases in which judicial intervention is required to the Case Management Officer and/or Protection Manager ensure they are referred immediately to UPEL or Himaya when relevant
  • Work closely with the GBV team when a case involves child survivors, particularly when assessing best interest of the child;
  • Work closely with DRC local partner and provide the needed field level support


 About you

To be successful in this role we expect you to have Bachelor’s degree in social work, counseling and/or psychology or other related field. Moreover, we also expect the following:



  • Minimum 1 year of experience in counseling vulnerable children and survivors of child protection violations (CP Case Worker)
  • Analytical skills
  • Communication skills
  • Flexibility
  • Confidentiality





  • Previous experience in international organizations and humanitarian settings
  • Previous experience working with Syrian refugees in Lebanon.
  • Master degree in social work
  • Ability to communicate and write clearly in English



In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.


We offer

Contract length: 8 months renewable based on performance and availability of funds

Band/Level: I

Duty Station: Bekaa

Start date: August 2020

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies. For questions regarding the vacancy please contact

Last modified: 
11 Aug, 2020
Intervention Sector(s):
Application Deadline:
Tuesday, 18 August 2020
Contract Type:
Full Time
Period of Employment:
8 months , end of March 2021
2035125 LBP or 1350 USD
Salary Range:
1200 to 1500 (USD)
Education Degree:
Bachelor Degree
Education Degree Details:
To be successful in this role we expect you to have Bachelor’s degree in social work, counseling and/or psychology or other related field
Experience Requirements:
1 to 2 years
Arabic Language:
English Language:
Very Good
French Language:
  • Lebanon
  • Beqaa
  • Zahleh