Capacity Building (PSS) Officer (National Contract)

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.  

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.  

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. 

Operating since 2004 in Lebanon, DRC has addressed the needs and rights of vulnerable populations, working initially with Palestinian refugees (since 2004), Iraqi refugees (2007-2010), Lebanese IDPs (during the 2006 conflict), migrant domestic workers (since 2009) and, since 2011, responding to the Syrian refugee crisis.  

DRC Lebanon is currently delivering programming in protection, housing, infrastructure, basic assistance, livelihoods, and community development interventions. This myriad programming seeks to address the immediate needs of displaced populations and concurrently support vulnerable host populations. DRC has five offices spread throughout Lebanon in, Beirut, the Bekaa, Saida, Tripoli and Qobayat.

About the job 

Under the direct supervision of the Protection Manager, the PSS CBO Officer will be responsible to Support the delivery of quality psychosocial support (PSS) activities to children, caregivers and adolescent boys in a timely and efficient manner for DRC’s protection program and to build the technical capacity of community based organizations. Your main duties and responsibilities will be:

• Provide technical guidance, on the job training, coaching and mentoring to the PSS team on child protection and GBV minimum standards; 

• Provide technical guidance, on the job coaching and mentoring to the PSS team on the principles of psychosocial support, learning and development principles for children and adults; 

• Track capacity building needs of each staff member in the PSS team and establish capacity building plan; 

• Observe PSS activities at least two days a week and provide technical guidance on facilitation skills, child protection, GBV and PSS key messages and communication skills; 

• Ensure that CBOs and SDCs provide child protection prevention and response services in compliance with the child protection minimum standards ; 

• Feed into the integrated capacity building plans for all PSS partners in collaboration with partnership teams and protection Manager; 

• In close coordination with the protection manager and M&E department, ensure that partners are being monitored for progress against deliverables and their capacity building plan, as well as against donor compliance and internal DRC procedures; 

• Efficiently manage the time and schedule of PSS teams in mobile and centre-based locations (including leave and holiday planning) for both DRC and partner’s PSS teams, as relevant. 

• Maintain positive relations with local implementing actors, local authorities and other international and local stakeholders through information sharing and coordination 

• Represent DRC to partner CBOs, SDCs, donors and other stakeholders through providing technical capacity building and supporting the partnership and attending Working Groups; 

• Coordinate program implementation through regular meetings with donors and all other local and international actors;

About you 

To be successful in this role we expect you to have a bachelor degree in Social work, Counseling, Psychology or other related field. Moreover, we also expect the following:

Required  

• A minimum of 3 years of experience in international organizations and humanitarian settings, specifically in Child Protection, PSS and/or GBV sectors 

• Excellent knowledge of Child Protection and GBV minimum standards and basic principles 

• Excellent knowledge and skills of community based PSS implementation and capacity building. 

• Excellent knowledge of child and adult development and learning 

• Excellent knowledge of basic facilitation skills 

• Computer literacy (Microsoft Word and Excel) 

• Language: Fluency in Arabic and good in English (oral and writing skills)

Desirable 

• Previous Experience in providing on the job coaching and mentoring and Capacity of staff 

• Experience in working in capacity building and partners

In this position, you are expected to demonstrate DRC’ five core competencies:   

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback.   

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly.   

Demonstrating integrity: You act in line with DRC’s vision and values. 

We offer 

Contract length: until end of December 2018 

Level:  C1 

Monthly Basic Salary: 1650 USD 

Duty Station: Tripoli 

Start date: March 2018

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact [email protected].

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Application process 

Interested? Then apply for this position by clicking on the apply button or go to www.drc.ngo under current vacancies. 

All applicants must send a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email to Dolene Khairallah will not be considered.

Closing date for applications: 2nd of March 2018 

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport. 

For further information about the Danish Refugee Council, please consult our website drc.ngo.

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