Case Worker (Social Worker) - North
Kindly mention in the subject the position you are applying for. Your resume will be forwarded to the HR department for review against the requirements for the role in which you have expressed interest. A member of our Human Resources team will contact you soon if your profile is considered for the job vacancy, and if more information is needed. If you are not being approached by our Human Resources team, please consider your application automatically registered in our database
Caritas Lebanon is an Equal Opportunity Employer and prohibits discrimination and harassment of any Kind. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status
OBJECTIVE:
The Case Worker works with people to support them through difficult times and ensure that vulnerable people, including children and adults are safeguarded from harm. Their role is to provide support to enable service users to help themselves. They maintain professional relationships with service users, acting as guides and advocates.
DUTIES:
Provide listening and counseling services to refugees (men and women), fill the social file and integrate all related information on the system
Respond to emergency cases and run the 24 hour helpline for refugee victims of violence and urgent cases
Liaise with lawyers for legal consultations, and refer beneficiaries to relevant service providers when needed
Conduct home visits to assess the needs of the HH
Conduct field visits depending on the follow-up to be provided to each beneficiary (hospitals, schools…)
Collaborate with SW colleagues to identify participants for the sessions
Conduct working groups with women, men and children
Accompany beneficiaries during recreational activities
Ensure proper follow up on all actions to be considered for individual cases till achieving desired results
Report to the Head of Refugee Program the critical cases for final approval on the actions to be taken
Prepare progress monthly reports on cases of beneficiaries and on activities implemented
Update weekly the beneficiaries list
Work occasionally on weekends to attend refugees community events or to organize activities for refugees
Work occasionally on weekends or after the working hours for very urgent cases (investigations, medical issues…) in coordination with the head of Refugee program
Participate in training, conferences and attend meetings
Assess, plan and implement activities in coordination with the center coordinator/Senior social worker and/or field coordinator when necessary
Refer traumatized cases to the psychologist for counseling and assistance
Coordinate with other partners/stakeholders in the regions working with Refugees to avoid duplication and provide better services
Perform administrative and secretarial support functions
Responsible for CARITAS visibility
SKILLS:
Business Skills:
Active Listening : giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Experience working with migrants/refugees and other groups
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Strong communication and interpersonal skills
Strong organizational skills and ability to multi-task
Commitment to human rights and gender equality
Exhibit pro‐active attitude
Ability to relate and connect with people of different cultural, ethnic, and social-economic backgrounds and a passion for helping others
Ability to work under stress
Work independently with little supervision, and also as a cohesive member of a diverse team
Proficient in English, French and Arabic both written and oral
Computer Skills:
Microsoft office – all applications
Software applications required for daily operations
EXPERIENCE AND KNOWLEDGE:
1 to 5 years relevant experience
Experience working with Refugees and other groups
Experience in working with vulnerable groups is a plus
NOTE:
Daleel Madani, the civil society network, serves as a platform for organisations to post their professional opportunities, but is not involved in the recruitment process. The hiring organisation is solely responsible for the job and candidate selection.
- Lebanon
- North Lebanon
- Tripoli