Community Mental Health and Substance Use Supervisor/Tripoli
Applicants should send their CV and a cover/motivation letter to [email protected] with the reference CMHSNIL (CVs without this subject line will not be considered). Only shortlisted candidates will be contacted.
The CMHC supervisor is the focal point of the Community Center, which implies to:
Ensure the well running of the center,
Oversee the teams (case managers, therapist, nurse, receptionist and psychiatrist)
Ensure smooth coordination within the multidisciplinary team,
Plan, develop and implement the Substance Use (SU) and mental health and psychosocial (MHPS) activities in line with the national mental health strategy
Ensure effective coordination with the Primary Health Care (PHC) centers surrounding the hospital, the hospital and external stakeholders.
Ensure the data collection is being completed appropriately according to MdM, Skoun and MOPH MHIS standards
Contribute to the reporting on mental health and substance use activities
The main responsibilities and activities of the Community Mental Health Supervisor can change depending on the work organization and the team composition.
Acting as the focal point of the center
Serve as the focal point with the hospital and towards the PHCs
Serve as a key liaison between the partners at the center level
Represent the center at meetings with key actors.
Operational management of the Community Mental Health and substance use center
Ensure the daily well running of the center
Organize operational meetings and take the minutes
Collect and maintain all financial supporting documents
Coordinate with logistic department regarding the center’s needs
Management and coordination of the Community Mental Health and substance use team
Oversee the organization of the team’s schedule activities
Support the team for the proper delivery of SU and MH services
Ensure that the multidisciplinary team is coordinating and closely working together to develop individualized intervention plans and follow up
Organize the case discussions of the multidisciplinary team
Organize and facilitate the weekly internal team meetings and take the minutes
Prepare weekly movement plans for the team
Plan annual leaves and report any absences to HR
Identify and report the staff training needs
Participate in induction training
Conduct annual performance reviews of all staff members and report findings
Participate in recruitment
Oversee the proper implementation of the community mental health and substance use interventions
Organize mental health activities
Plan with the team the awareness sessions and other preventive activities in the PHC and hospital.
Ensure regular mapping updates for referral
Assist in the development of an effective internal referral system (receptionist, case managers, therapists…)
Assist in the development of an effective external referral system (center and the hospital / PHCs / other stakeholders)
Participate in the PHC—CMH service integration
In coordination with the program manager, manage complex emergency mental health cases, ensuring their treatment and overall protection.
Coordinate with the hospital pharmacist regarding psychotropic medications
Ensure the regular clinical documentation of all individual and other MH/SU activities.
Reporting and meetings
Report on mental health and substance use activities
Ensure timeliness and proper data collection from the team
Participate in internal meetings
Participate in external meetings with key actors, NGO’s/INGO’s, and hospital
Participate in network/coordination and case discussion meetings concerning mental health and substance use
To behave with self-restraint at all times and respect the dignity of the beneficiaries.
To be able to work as part of a team and participate in all activities of the mental health unit.
To believe in concepts of equity, human rights, neutrality and impartiality.
To demonstrate motivation at work.
To demonstrate willingness to improve own knowledge and skills by participating in any capacity building activities.
To respect each team member’s position, work, and specialty.
To believe in a holistic community-based approach for mental health.
MA degree is required. A Master in Public Health is preferred. A university degree in mental health-related field is also a must.
Experience working within the field of mental health is highly valued.
At least 3-5 years of experience in management positions and/or NGOs
Required professional skills:
Coordination and management skills
Monitoring and evaluation skills
Trained in human resource management is a plus
Training on Frontline Crisis Management Protocol is a plus
Knowledgeable or willing to build capacity in:
Mental health in complex emergencies (IASC guidelines, Psychological First Aid, mhGAP…)
Community-based approach in mental health
Human rights-based approach in mental health
The predictable stresses of humanitarian aid work and the policies and practices needed to mitigate them
Ability to work in a multidisciplinary team and independently
Ability to maintain healthy group dynamics, excellent communication, problem solving, interpersonal and conflict resolution skills
Excellence in organizing, planning and prioritizing tasks.
Ability to identify strengths and weakness and in proposing shared solutions for the continuous improvement of providing quality services.
Strong ability to observe, analyse, report and take initiative.
Ability to seek, collect, and critically analyse data and information needed to achieve the tasks.
Ability to communicate any technical or non-technical topic with clarity and to share any important project information with the team.
Ability to reflect on your own work, recognize what needs improvement, and propose solutions.
Fluency in Arabic and in English is a must. French is a plus
Proficiency with Microsoft Word, PowerPoint, and Excel