• Roles & Responsibilities:

Support Roles:

• Procedures Manager: Designing and implementing HOPe HR policies that promote a healthy work environment, and facilitating TEAL model processes to ensure that team Units produce their self-management tools (Procedures, reports, evaluations and feedbacks), and apply them.
• Orientation Facilitator: Ensuring a fair distribution of Roles within the team. Ensuring all team members know their roles and responsibilities as per HOPe project Units and TEAL operational model. Supporting the team to set the dynamics of team meetings regularity, scope, documentation and monitoring tools.
• Quality Advisor: Conduct quarterly 360 degrees feedback and evaluations with the team members – and lead the team to gradually take responsibility of managing performance evaluation, conflict resolution, accountability measures, promotion, and benefits updates.
• Team Capacity Builder: Ensuring all team members have the competencies to carry out their roles and responsibilities. Supporting the team to examine internal needs and identifying and suggesting potential capacity building accordingly.
• Safeguarding Focalpoint: Applying HOPe Safeguarding policy and handling all field complains. Ensuring that employees’ requests and grievances are addressed in a timely manner.
• Recruiter & Interviewer: Supporting and suggesting improvements to the entire recruitment process. Initiating the recruitment process by preparing Job Descriptions in collaboration with team Units, calling for CVs, filtering profiles and coordinating interviews in collaboration with other interviewers from the team.

• Requirements and qualifications:
• Proven track record in animation or team management with facilitation techniques experience and leadership philosophy.
• Experience, knowledge or openness to modern operational and management models (Freedom-based or TEAL Organizations).
• Trustworthy and good interpersonal communicator.
• Active and empathetic listener.
• Bachelor’s degree with research experience (MA, MSc preferred).
• Minimum of 3 years of proven experience in humanitarian programs.
• Perfect command of spoken and written English and Arabic.
• Notable time management and organizational skills.
• Good computing skills.
• Additional requirement for non-Lebanese nationals: permit of residence in Lebanon is required.