Office Clerk - Beirut

Office Clerk - Beirut
Deadline for applications: Sunday, November 17, 2013
Location: Beirut
Working area: Beirut
Job Description



-         LEBANON    -  


Office Clerk - Beirut



 Première Urgence - Aide Médicale Internationale (PU-AMI) is a non-profit, non-political and non religious humanitarian NGO. Its objective is to bring about a global response to the basic needs of populations suffering from acute humanitarian crisis and to allow them to recover their autonomy and dignity.


Today, PU-AMI intervenes in 21 countries in Africa, the Near East, Caucasus, Asia and the Caribbean to cover the needs of populations affected by conflict, natural disasters or economic crises.


      PU-AMI in Lebanon


PU-AMI has been active in Lebanon since 2001 implementing emergency and recovery projects in Water, Sanitation and Hygiene, in Shelter Rehabilitation and in Livelihood Recovery sectors.


PU-AMI is currently working in a Shelter and Wash project in the Palestinian camps and gatherings in EIn el el Helweh camp and gatherings, Borj el Barajneh Gathering, funded by the European Commission Humanitarian Aid Office (ECHO).


Since 2012, PU-AMI has launched several projects in Akkar, Tripoli and Minieh Dinnieh District, in support of the areas affected by Syrian refugees. Project activities include shelter rehabilitation works in individual and collective, cash assistance,  and sanitation activities.


PU-AMI has also launched other projects in support of the areas affected by the Syrian refugees’ influx in Beirut, Chouf and Saida. The project includes sealing off kits distribution, sanitation facilities upgrading, hygiene promotion campaigns, water filter distribution and winterization activities.






  • Ø Starting date   : ASAP
  • Ø Based in             : Beirut, Lebanon                            



General objective


The Clerk Officer is responsible for receiving the calls of the hotline and the office line and for welcoming all the people at PU-AMI premise. He / She is also responsible for the correct and timely computerization of all data collected at field level by the project staff.



Responsibilities and tasks



  1. Answer the hotline calls. Be able to carefully and patiently answer to each call, remain professional and constant in his/her welcoming attitude.
  2. Answer the office main line calls.
  3. Analyze each case to provide the callers with the relevant information or refer them to the staff in charge when needed.
  4. Communicate the case to the relevant person in charge in a synthetic and coherent way.
  5. Fill the Internal Referral Logbook with accurate data on a daily basis.
  6. Welcome all guests visiting the office with a professional attitude.
  7. Know and update the internal and external contact lists, when relevant.
  8. Keep maintaining a high level of knowledge of PU-AMI’s ongoing activities.


Clerk / Data Entry Officer

  1. Participate in the design of a database for the Needs Assessment Study
  2. Key in all data gathered in the field by the field officers
  3. Translate data from Arabic into English (if the need be)
  4. Enforce the correct archiving of the documents
  5. Support the project managers with the basic data analysis in preparation of the final report
  6. Enter and manage data regarding all projects implemented in the area
  7. Support the data entry activities directly on the field (distributions site) when requested
  8. Attend meetings in order to write minutes when requested
  9. Implement any other task when requested.









Mandatory requierements


  • Ø Language Skills: Fluent in Arabic (speaking/reading/writing) and in English.
  • Education Degree: University Degree or Technical Diploma in a computer-related field
  • Ø Work experience: Experience in NGOs/private companies in the same position.
  • Ø Other:

Excellent Computer Skills, including knowledge of Excel and Access

Very good typing speed

Good knowledge of the Akkar district geography.

Excellent communication and diplomacy skills to manage relationships in potentially tense situations.

Capacity and experience in working in unsafe environments.



Wished qualifications, skills and qualities


  • Ø Autonomous and well organized
  • Ø Hard worker
  • Ø Able to manage priorities
  • Ø Patient
  • Ø Show initiative
  • Ø Well organized;
  • Ø Hard worker;
  • Ø Able to manage stress and pressure;
  • Ø Able to check information, logical;
  • Ø Neutral;


How to apply?


Please send your resume and a cover letter (including the title of the position in the subject line) to:


Contact person:              Area Project Coordinator - Beirut

Email address:        

Experience required: Education degree: High School Field of education:
Arabic: Fluent English: Excellent French:
Submission guidelines: Please send your resume and a cover letter (including the title of the position in the subject line) to the Area Project Coordinator - Beirut at
Cover letter required? Yes
Contact information
Area Project Coordinator- Beirut